ServiceNow Technical Consultant

3 semanas atrás


Brasília, Distrito Federal, Brasil SOFTGIC S.A.S. Tempo inteiro
About Softgic S.A.S.

We're a company that works with the sharpest minds, building innovative solutions with technology. Our mission is to make life easier for our clients through digital transformation.

Job Title: Senior Technical Consultant - ServiceNow

We're seeking a highly skilled Senior Technical Consultant to lead the design, development, and implementation of ServiceNow solutions. As a key member of our team, you'll collaborate with stakeholders to gather requirements and translate them into technical specifications.

Responsibilities:
  • Lead the design, development, and implementation of ServiceNow solutions to meet business needs.
  • Collaborate with stakeholders to gather requirements and translate them into technical specifications.
  • Provide expert guidance on ServiceNow best practices and methodologies.
  • Conduct training sessions and workshops for end-users and technical teams.
  • Troubleshoot and resolve complex issues within the ServiceNow platform.
  • Stay updated with the latest ServiceNow features and enhancements to ensure optimal use of the platform.
Requirements:
  • 10+ years of experience in ServiceNow implementations.
  • CSA certification is a must.
  • Strong knowledge of ServiceNow modules such as Incident, Problem, Change, and Asset Management.
  • Excellent communication and interpersonal skills.
  • Demonstrate expertise in one or more ServiceNow modules, including CSM, ITAM, ITBM, ITOM, Platform Discovery, SecOps, and ITSM.
What We Offer:
  • We're certified as a Great Place to Work.
  • Opportunities for advancement and growth.
  • Paid time off.
  • Formal education and certifications support.
  • Benefits with partner companies.
  • Referral program.
  • Flexible working hours.


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