Digital Transformation Expert: Unlocking Customer Experience Potential
1 semana atrás
A visionary opportunity awaits you at Avery Dennison Corporation, a global leader in materials science and digital identification solutions. As the Digital Innovation Lead for Customer Experience, you will drive our digital transformation forward, leading the exploration, development, and execution of innovative solutions that deliver measurable business value.
About the Role:
This is an individual contributor role that requires leadership and influencing capabilities, fostering open communication and active collaboration within and across IT and business units. You will be responsible for developing the strategy, ideating and prioritizing innovation ideas, and executing proof of concepts in collaboration with extended business stakeholders and technology development teams.
Main Responsibilities:
- Explore and Develop Innovative Solutions: Identify and explore new business and technology opportunities, collaborating with cross-functional teams to develop and execute innovative solutions that deliver business value.
- Facilitate Workshops and Sessions: Run exploration and big ideas sessions with designers, architects, or other stakeholders to brainstorm new ideas or develop existing ones.
- Drive Strategic Impact and Value Creation: Analyze market trends, conduct business analysis, and facilitate workshops to understand key challenges/problems and prioritize ideas for digital innovation that drive tangible business results.
- Execute Proof of Concepts: Lead the execution of proof of concepts utilizing the DICE agile framework and Design Thinking in collaboration with internal IT/business stakeholders and external partners.
- Develop Digital Customer Experience Strategy: Assist in the development of digital customer experience strategy for the enterprise, leveraging your own development skills where possible to showcase the potential of emerging technologies.
- Collaborate with Leadership Teams: Collaborate with leadership teams to shape the digital customer experience strategy, ensuring alignment with overall business goals.
What We Offer:
* Estimated annual salary: $150,000 - $200,000
* Opportunity to work with a global leader in materials science and digital identification solutions
* Collaborative and dynamic work environment
* Professional growth and development opportunities
* Competitive benefits package
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