Senior Operations Strategist

This is a highly strategic role within our organization, requiring an expert in production operations who can drive efficiency and innovation. The ideal candidate will have extensive experience overseeing the full project lifecycle, from intake to execution.

Key responsibilities include operational leadership, production workflow management, resource and capacity planning, team and stakeholder collaboration, process documentation and optimization, financial and budget oversight, AI integration and innovation, and leadership and mentorship.

• Operational Leadership: Oversee the entire project lifecycle to ensure alignment with business objectives and client needs.
• Production Workflow Management: Develop and refine ways of working to drive efficiency, transparency, and scalability across teams and projects.
• Resource & Capacity Planning: Forecast production volumes to optimize staffing levels and ensure projects are delivered on time and within budget while maintaining high-quality outputs.
• Team & Stakeholder Collaboration: Partner with cross-functional teams to deliver results in a cost-efficient and strategic manner.
• Process Documentation & Optimization: Maintain detailed documentation of workflows and lead continuous improvements based on lessons learned and industry best practices.
• Financial & Budget Oversight: Manage budgets and financial forecasts in collaboration with key stakeholders, ensuring resource allocation aligns with production demands.
• Ai Integration & Innovation: Identify opportunities for AI-driven efficiencies, develop a training and implementation roadmap, and lead the rollout across production teams.
• Leadership & Mentorship: Provide guidance to a core team of direct reports, influencing and supporting a dynamic team that scales between 10 and 30 members.

• Proven leadership experience at the intersection of production and operations within a high-volume studio, agency, or creative production environment.
• Deep understanding of end-to-end production workflows, resource management, and financial oversight, with the ability to balance operational efficiency with creative excellence.
• Experience overseeing large-scale, multi-format content production, including digital, print, transcreation, and campaign adaptation.
• Strong organizational, communication, and leadership skills, with the ability to manage multiple projects simultaneously while maintaining quality and client satisfaction.
• Strategic thinker with a solutions-oriented mindset, skilled at navigating complexity and driving continuous improvement.
• Experience in resource forecasting, budget planning, and cost management to ensure financial and operational health.
• Familiarity with AI applications in production workflows and the ability to identify, implement, and scale AI efficiencies across teams.
• A collaborative leader who thrives in cross-functional environments, working with account, creative, and operations teams to deliver outstanding results.

• Production speed: Delivering high-quality content efficiently and on schedule.
• Operational efficiency: Optimizing processes, resource utilization, and cost-effectiveness.
• Client satisfaction: Ensuring the right talent and resources are in place, maintaining budgets, and delivering on time to meet client expectations seamlessly.
• Scalability & Ai Adoption: Expanding AI-driven efficiencies and improving workflows across teams.