Senior Customer Experience Designer

3 semanas atrás

São Paulo, São Paulo, Brasil Bunge Iberica Sa Tempo inteiro
Join Bunge as a Senior Customer Experience Designer

Bunge is a world leader in sourcing, processing, and supplying oilseed and grain products and ingredients. We are seeking a Senior Customer Experience Designer to join our team and help shape the digital experience for our global digital products.

About the Role

This is an exciting opportunity to work on challenging, meaningful projects that impact core business activities. As a Senior Customer Experience Designer, you will be part of a global team working on projects that leverage data to drive innovation and growth. You will be responsible for developing high-fidelity mockups and prototypes for digital products, leading the development and optimization of the digital roadmap for global digital products, and utilizing user-centered design principles to drive the creation of innovative digital solutions.

Key Responsibilities
  • Develop high-fidelity mockups and prototypes for digital products, ensuring alignment with user requirements and business goals.
  • Lead the development and optimization of the digital roadmap for global digital products, ensuring alignment with company objectives and customer needs.
  • Utilize user-centered design principles to drive the creation of innovative digital solutions that enhance stakeholder experiences.
  • Collaborate with cross-functional teams, including product management, design, engineering, and marketing, to ensure alignment and integration of digital solutions.
  • Define and track key performance indicators (KPIs) to measure the success of digital products and experiences, using data and analytics to drive decision-making.
Requirements
  • Bachelor's degree in Digital Product Design, Business, Media & Communication, or a related field.
  • Industry certifications such as CCXP, Service Design, UX design are advantageous.
  • Minimum of 4-6 years of experience in customer experience/UX project management, working in a CX/Service Design/UX team or working as a CX/Digital Strategy expert in a consulting firm.
  • Proven track record of successfully implementing digital product strategies, with an additional advantage in roadmap management.
  • Expertise in Figma is a must.
  • Strong UX/UI design skills are essential, and a keen eye for visual aesthetics and graphic design principles is a plus.
What We Offer

Bunge offers a strong compensation and benefits package, generous paid time off program, flexible work arrangements, and opportunity to progress. Our hybrid work environment provides a balance of in-office and remote work. We are committed to fostering a culture of inclusion, collaboration, and respect, and we strive to drive excellence through innovation and efficiency.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are passionate about customer experience and digital innovation, we encourage you to apply for this exciting opportunity.

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