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Retail Sales Associate
2 meses atrás
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Shop Assistant at Toys R Us And Babies R Us South Africa. As a Shop Assistant, you will play a critical role in delivering exceptional customer service and driving sales growth in our stores.
Key Responsibilities:
- Provide AWESOME customer service to give customers a WOW experience.
- Attend to unique and individual shopping needs of each customer and always put the customer first.
- Ensure that customers receive prompt and relevant service on the sales floor and by telephone.
- Adhere to all basic customer service standards.
- Determine customers' requirements and advise on product range, price, and warranties.
- Demonstrate, explain, and advise on products to customers.
- Sell goods and add-on sales and services.
- Ensure that goods are correctly priced and displayed.
- Execute promotions timeously and plan execution in advance.
- Adhere to all merchandising/layouts and housekeeping standards and schedules.
- Prepare, implement, and maintain all advertised sales promotions timeously.
- Report on fast and slow sellers to the Store Manager.
- Participate in stock takes and stock counts.
- Minimize stock loss.
- Minimize expenses in the area of responsibility.
- Maximize sales in all areas.
- Protect Company's assets in the area of responsibility.
Requirements:
- Matric Certificate.
- 6 (six) months retail experience.
- Own or reliable transport to be able to work shifts.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.