Administrative Support Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeAdministrative Tempo inteiro R$90.000 - R$120.000

**Job Description**:

We are seeking a highly skilled and dedicated professional to join our team as an Administrative Support Specialist. This role will provide proactive support to internal and external customers by handling administrative duties, taking direction from staff members, and balancing their needs.

The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong ability to multitask.

  • Provide general office administrative services support for the team.
  • Create a support network for outside sales teams by partnering with them to perform non-selling activities such as entering quotes, tracking orders, prioritizing shipments, and monitoring supply.
  • Support purchasing process for service team requests (calibration and office demands).
  • Manage and process orders in multiple systems, ensuring compliance requirements are met.
  • Manage sales orders to ensure service items are delivered on time to support customer requests.
  • Respond to customer requests and order-related inquiries, addressing customer satisfaction issues.
  • Send a list of sales orders to be invoiced to the billing team each week based on zone requirements.
  • Support the Field Service Engineer in opening work orders/service requests on the system and dispatching them.
  • Support the Field Manager in maintaining optimal stocking levels according to existing SLAs to assure On-Time Delivery.
  • Communicate estimated dates with the Service team to drive revenue-generating activities and service coordination.
  • Proactively update the install base on the Service Max system with the support of the Service Sales team.

Required Skills and Qualifications:

The successful candidate will have:

  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in using multiple software systems.

Benefits:

We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

Why Join Us:

We value diversity and the existence of similarities and differences found in our workforce, workplace, and markets we serve. Our associates, customers, and shareholders contribute unique perspectives due to these diverse attributes.

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