Operational Support Specialist
Há 3 dias
This role involves providing operational support to various departments within the organization, focusing on daily tasks. The successful candidate will be responsible for ensuring efficient execution of processes, maintaining accurate records, and communicating effectively with team members.
Key Responsibilities
- Support Freight Department with tasks such as shipment tracking, creating shipments in operational systems, and issuing payment requisitions.
- Assist Billing Department by building billing packets and uploading proof of invoice documents.
- Interface with internal departments to gather information and provide input on matters affecting operational performance.
- Efficiently escalate issues to the management team and monitor exception reports.
- Ensure process quality and visibility by utilizing assigned tools and systems.
- Report any out-of-scope processes or those requiring management attention outside regular working hours.
- Perform data entry, prepare standard reports, and distribute reports as needed.
- Support administrative tasks related to office maintenance.
Requirements
- High school diploma or equivalent required.
- 0-2 years of industry-related experience preferred.
- Demonstrated accuracy and attention to detail.
- Motivated and goal-oriented individual with good written and oral communication skills.
About Us
We are a logistics company dedicated to delivering exceptional services. Our team is passionate about providing innovative solutions to meet client needs.
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