Customer Support Specialist

Há 2 dias


Rondônia, Brasil beBeeCustomer Tempo inteiro R$65.510 - R$83.115
Customer Support Specialist

About the Role:

We are seeking an experienced and customer-focused professional to provide exceptional support via various channels.

Key Responsibilities:

  • Support customers with queries, complaints, and identification processes for our world-class cryptocurrency exchange platform.
  • Provide timely and accurate responses to customer requests.
  • Collaborate with other business units to ensure seamless customer experience.
  • Document customer interactions and provide feedback to improve processes.

Requirements:

  • Bachelor's degree or above in a relevant field.
  • Minimum 1 year of experience in customer service, preferably in finance or e-commerce industry.
  • Excellent communication and problem-solving skills.
  • Proficient in both English languages.
  • Able to work under pressure and exceed expectations.

What We Offer:

  • Competitive salary package.
  • Flexible working hours, remote-first, and casual work attire.
  • Opportunities for career growth and development in a fast-paced environment.
  • A diverse and inclusive workplace culture that values collaboration, excellence, and growth.

Why Choose This Role:

This role offers the opportunity to make a real impact on our customers' lives while advancing your own career. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.



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