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Senior Conference and Events Manager

Há 1 mês

São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

About the Role

The Conference and Events Operations Manager is responsible for the seamless execution of a multitude of events including functions, dinners, expos and conferences. Success in this role is the ability to manage a team of food and beverage attendants to execute phenomenal service in Brisbane's largest hotel conferencing operation, working collaboratively with other hotel departments including the Sales and Kitchen teams.

Key Responsibilities

- Lead, mentor and train a team of food and beverage ambassadors to deliver exceptional results
- Ensure client expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
- Collaborate with other hotel departments to strategise on new product and service offerings
- Promote a strong team culture and a focus on providing unforgettable experiences to our guests

Requirements

- A luxury service focus is essential
- A degree in hospitality management, event management, or a related field is preferred
- Minimum 5 years of experience in conference and events management preferably in a luxury hotel or similar environment
- Proven track record of leading and motivating a team to deliver exceptional results
- Experience managing budgets, forecasting, and achieving financial targets
- Excellent verbal and written communication skills, with the ability to effectively liaise with clients, team members, and vendors
- Strong networking skills with proven ability to build and maintain stakeholder relationships
- Experience in building a strong team culture
- A record of high performance and achievement

About Us

Accor Hotels is a global hospitality leader, operating a diverse portfolio of luxury, midscale, and economy hotels. Our mission is to provide exceptional guest experiences, while delivering long-term value to our shareholders. At Accor Hotels, we believe in the power of team collaboration and strive to create a workplace that is inclusive, supportive, and empowering. If you are passionate about creating exceptional event experiences and have the skills and experience we are looking for, we would love to hear from you.