Empregos atuais relacionados a Guest Relations Manager - São Paulo, São Paulo - Accor Hotels

  • Guest Relations Manager

    Há 1 mês

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Description:As a Guest Relations Manager at Accor Hotels, you will oversee the day-to-day operation of the Guest Relations Department, ensuring the overall efficiency of standards set. You will promote a positive work environment, review and update the Logbook, and maintain associate relations. Additionally, you will resolve guest complaints, ensure...

  • Guest Relations Agent

    4 semanas atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Guest Relations AgentJob Summary:We are seeking a highly skilled Guest Relations Agent to join our team at Accor Hotels. As a Guest Relations Agent, you will be responsible for ensuring that our guests have an exceptional experience during their stay with us.Key Responsibilities:Closely deal with all requests, problems, and needs of guests staying...

  • Guest Relations Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    The ideal candidate will possess exceptional customer service skills, a keen eye for detail, and the ability to manage and motivate a team in a fast-paced environment.This role requires a proactive approach to guest service, strong leadership skills, and the ability to work in a high-pressure environment.Key Responsibilities:Oversee the guest experience from...

  • Labor Relations Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Google Inc. Tempo inteiro

    Job Summary: We are seeking a Labor Relations Manager to join our team at Google Inc. in Canada and Latin America. As a key member of our labor relations team, you will be responsible for implementing a positive employee relations strategy for the region and managing relationships with employee representatives in the Americas.About the Role: As a Labor...

  • Labor Relations Manager

    Há 1 mês

    São Paulo, São Paulo, Brasil Google Inc. Tempo inteiro

    About the RoleWe are seeking a highly skilled Labor Relations Manager to join our team in Canada and Latin America. As a key member of our People Operations team, you will play a critical role in implementing a positive employee relations strategy for the region and managing relationships with employee representatives.As a Labor Relations Manager, you will...

  • Senior Labor Relations Manager

    3 semanas atrás

    São Paulo, São Paulo, Brasil Mondelēz International Tempo inteiro

    Mondelēz International: A Global Leader in SnackingDeliver Exceptional Labor Relations StrategiesAs a key member of our labor relations team, you will play a critical role in supporting the company's high-quality labor relations strategies. Your expertise will be instrumental in providing guidance to managers and site leaders across the organization.Your...

  • Employee Relations Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Thermo Fisher Scientific Tempo inteiro

    As a key member of the Culture and Counsel platform at Thermo Fisher Scientific, the Employee Relations Manager will be responsible for conducting thorough investigations into potential policy and/or Code of Conduct violations in the LATAM region. The ER Manager will act as a neutral party throughout the investigation process and ensure a timely, fair, and...

  • Senior Public Relations Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Exmo Tempo inteiro

    **Key Responsibilities**:We are seeking a highly skilled Senior Public Relations Manager to join our team at Exmo. As a key member of our team, you will be responsible for engaging with leads to introduce our services and products, conducting high-energy sales calls, and providing expert guidance on trading.**Requirements**:To be successful in this role, you...

  • Senior Labor Relations Specialist

    4 semanas atrás

    São Paulo, São Paulo, Brasil Google Inc. Tempo inteiro

    About the Role:Google Inc. is seeking a skilled Labor Relations Manager to join our team. In this role, you will be responsible for developing and implementing labor relations strategies that promote positive relationships with employees and management.Key Responsibilities:Develop and maintain effective labor relations strategies and programs to promote...

  • Senior Labor Relations Manager for Snack Food Industry

    1 semana atrás

    São Paulo, São Paulo, Brasil Mondelez International Tempo inteiro

    About the Role: Mondelēz International is seeking a skilled Senior Labor Relations Manager to lead its labor relations activities in Brazil. As a key member of the HR team, you will be responsible for supporting and executing the company's labor relations strategy.Key Responsibilities:Labor Relations Activities: You will support and improve labor...

  • Duty Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Duty ManagerAccor Hotels is seeking a highly skilled Duty Manager to join our team at Pullman Lombok Merujani Mandalika Beach Resort.Job SummaryThe successful candidate will be responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensuring that all hotel guests and visitors receive an optimum level of...

  • Luxury Resort Manager

    Há 1 mês

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Accommodating ExcellenceAt Hamilton Princess & Beach Club, we pride ourselves on delivering world-class experiences to our discerning guests. As a Guest Services Manager, you will be responsible for overseeing the seamless execution of our luxury resort operations, ensuring that every moment is a memorable one.Key Responsibilities:Lead a team of dedicated...

  • Hotel Operations Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Hotel Operations ManagerAt Accor Hotels, we are seeking a skilled Hotel Operations Manager to join our team in Pattaya. As a key member of our hotel team, you will be responsible for ensuring that our hotel meets the highest standards of quality and service.Key Responsibilities:To oversee the daily operations of the hotel, ensuring that all aspects of the...

  • HR Manager

    3 semanas atrás

    São Paulo, São Paulo, Brasil CPM Holdings, Inc Tempo inteiro

    Job Summary: At CPM Holdings, Inc, we are seeking an experienced HR Manager to lead our talent acquisition and employee relations efforts in our Brazil office. The ideal candidate will have a strong background in HR, excellent communication skills, and the ability to drive business results through strategic HR initiatives.Key Responsibilities:Develop and...

  • Front Office Operations Manager

    3 semanas atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job OverviewThe Front Office Supervisor is a key member of the hotel team, responsible for ensuring seamless day-to-day operations at the front desk. This role involves leading the front desk team, supporting receptionists, and providing exceptional guest service.Key ResponsibilitiesCollaborate with the Duty Manager to maintain efficient front office...

  • Labor Relations Specialist

    4 semanas atrás

    São Paulo, São Paulo, Brasil Google Inc. Tempo inteiro

    Key Responsibilities:HR Policy Expertise: Develop and implement HR policies and practices that align with state and federal employment laws and compliance guidelines.Cross-Cultural Communication: Communicate effectively in English and Portuguese to support client relationships and foster a diverse and inclusive work environment.Education and Experience:...

  • Housekeeping Operations Manager

    Há 1 mês

    São Paulo, São Paulo, Brasil Marriott International Tempo inteiro

    Job SummaryThe Housekeeping Operations Manager is responsible for overseeing the daily shift operations of Housekeeping, Recreation/Health Club, and Laundry. This role directs and works with employees to ensure property guestrooms, public spaces, and employee areas are clean and well-maintained. The manager completes inspections and holds employees...

  • Housekeeping Manager

    Há 1 mês

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job SummaryThe Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping staff, ensuring a safe and clean environment for guests, and promoting a culture of quality service and minimal expenses to maximize profits.Key ResponsibilitiesSupervise housekeeping employees and motivate the team through training, development,...

  • Room Service Manager Assistant

    2 semanas atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Assistant In-Room Dining ManagerJob SummaryThis role oversees the operations and in-room dining experience for all guests, ensuring guest satisfaction with service, order taking, delivery, as well as menu and beverage descriptions.Key ResponsibilitiesApproach all encounters with guests and employees in a friendly, service-oriented manner.Comply at...

  • Housekeeping Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    At Grand Mercure Puka Park Resort, we are seeking a highly skilled and experienced Housekeeping Manager to lead our housekeeping team in maintaining the highest standards of cleanliness and presentation throughout our resort's guestrooms and public spaces.Key Responsibilities:Oversee guestroom and public area cleanliness to ensure top-notch guest...

Guest Relations Manager

4 semanas atrás

São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

Sofitel Istanbul seeks a seasoned Hospitality Expert to spearhead guest focus efforts. The ideal candidate will possess exceptional customer service skills, a keen eye for detail, and the ability to motivate a team in a fast-paced environment.

Key Responsibilities

  • Ensure the highest level of guest satisfaction by managing guest interactions, addressing concerns, and enhancing the overall guest experience.
  • Oversee the guest experience from arrival to departure, ensuring all guests receive a warm and personalized welcome.
  • Handle guest complaints and concerns promptly and effectively, ensuring guest satisfaction and loyalty.
  • Coordinate special services and amenities for VIP guests, ensuring their needs and preferences are met to the highest standard.
  • Train, mentor, and supervise the guest relations team, fostering a positive and professional work environment.
  • Collaborate with other departments to ensure seamless service delivery and address any issues that may impact the guest experience.
  • Collect and analyze guest feedback, implement improvements, and report on guest satisfaction metrics.
  • Assist with the planning and execution of hotel events, ensuring a memorable experience for attendees.
  • Ensure compliance with Sofitel brand standards and operational procedures.