Hotel Content Specialist
2 meses atrás
About the Role:
The SynXis Hotel Content Specialist is a key member of the Leading Hotels of the World (LHW) Member Experience team. In this role, you will be responsible for auditing, updating, and maintaining hotel room and rate descriptions and hotel content within the SynXis system.
Responsibilities:
- Audit and Update Rate & Room Descriptions: Review and audit descriptions in the SynXis system to ensure accuracy and competitiveness. Make necessary updates and adjustments as required.
- Content Management: Maintain and update hotel content, including descriptions, images, amenities, and policies in the SynXis system to ensure it is current and accurate.
- Coordination with Hotels: Collaborate with hotel partners to gather necessary information and updates. Ensure that all content and rate changes are communicated and implemented promptly.
- Quality Assurance: Conduct regular quality checks to ensure all rates and content meet the company's standards and guidelines.
- Reporting: Generate and analyze reports on rate and content accuracy, and provide insights and recommendations for improvements.
- Compliance: Ensure all rate and content updates comply with legal and company standards.
About You:
- You are highly empathetic and good with people.
- You are proficient in using the SynXis system or similar property management systems.
- You are a strong communicator with excellent technical and business knowledge.
- You have a proven track record of working independently to problem solve complex problems and multi task.
- You are proficient in English.
Requirements:
- Minimum 2 years' experience in a hospitality support role.
- Experience in hospitality industry preferred.
- Education: Bachelor's degree in Hospitality Management, Business, or a related field is preferred.
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