Content Processing Specialist

1 semana atrás

São Paulo, São Paulo, Brasil Brickbrands Tempo inteiro
{"title": "Content Processing Specialist", "description": "Job Summary

BrickBrands is seeking a highly skilled Content Processing Specialist to join our global team. As a Content Processing Specialist, you will play a critical role in protecting brands from harmful content on various social media platforms and promoting a positive community for the brands by issuing responses and removing negative brand sentiments.

Key Responsibilities
  • Monitor content on various social media platforms using our online platform.
  • Maintain constant communication with your shift manager to resolve any issues or questions.
  • Rapidly identify online communication, whether it's a plain text or a meme, and stay up to date with the latest social media trends/lingo.
  • Ensure the safety of the online community and that policies and guidelines are being followed accordingly.
  • Understand brand policies and guidelines to effectively analyze information and make timely moderation decisions.
  • Work with various brands from different industries to detect, review, and monitor all kinds of content.
Requirements
  • A High School Diploma or equivalent.
  • A personal PC/laptop with a working webcam.
  • General knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc).
  • A good working home environment with a stable internet connection.
  • Must have experience in content moderation, customer service (non-voice), or social media/community management.
  • Any form of experience in social media and marketing is a plus.
  • The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends.
  • Excellent communication skills in English, both written and oral. Additional languages are a plus.
Perks
  • 100% Remote position.
  • Continuous learning experience & career growth opportunities.
  • Offers competitive compensation based on location market rates.
  • A great opportunity to work with some of the world's coolest and most innovative brands.
  • A welcoming environment where even your feedback and suggestions are all being taken into consideration.
  • Enjoy working in a diverse & global team environment - BrickBrands team members come from different backgrounds.

BrickBrands is an equal opportunities employer and welcomes applications from all qualified candidates. If you are interested in working with various social media platforms and promoting a positive community for brands, please send in your CV in English.", "lang_code": "en"}

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