Customer Success Partnership Associate
Há 2 dias
We are a technology company operating in the sports betting and iGaming industry with offices across multiple regions.
Job OverviewWe are seeking a skilled Contracts & Customer Success professional to join our team. As a key member of our Legal, Compliance, and Sales departments, you will play a vital role in delivering a seamless experience to our clients.
Main Responsibilities- Act as a liaison between clients and internal teams to ensure smooth onboarding and efficient contract workflows.
- Support the Legal and Compliance departments with translations, communications, and compliance operations.
- Manage contract workflows with the Sales team to meet deadlines.
- Assist with KYC, client onboarding, and Due Diligence processes.
- Provide support on general corporate matters while liaising with Head Office.
- Bachelor's degree in Law, Business, International Relations, or related field.
- Minimum 2 years of experience in contracts, compliance, legal support, or customer success.
- Fluent English (written and spoken) - Spanish is a strong asset.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proactive mindset with the ability to manage multiple priorities.
- IT proficiency in CRM tools and Microsoft/Google Workspace.
Why This Role Matters
This role plays a critical part in ensuring our clients receive exceptional service and support. By joining our team, you will have the opportunity to make a real impact and contribute to our growth and success.
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