Senior IT Support Engineer

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeProblemSolving Tempo inteiro US$58.638 - US$90.115

Job Overview

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We are seeking a skilled IT Support Specialist to provide technical assistance and support to our global users.

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Required Skills and Qualifications

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  • At least 2 years of experience in Windows 11, hardware, network, wifi, servers, remote access, SCCM, Active Directory, thermal printers, RF Guns, Cyberark, and Service Desk.">
  • Experience in AMS projects with a focus on project management, implementation, and maintenance.">
  • Strong knowledge of IT service management principles and practices, including incident, problem, and change management.">
  • Excellent communication and interpersonal skills, with the ability to work effectively with users at all levels.">
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Benefits

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This role offers a unique opportunity to work with a diverse team of professionals and contribute to the success of our organization. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development.

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Others

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As an IT Support Specialist, you will be responsible for providing level 2 and 3 technical support to users, as well as participating in project implementation and maintenance. You will also collaborate with other teams to resolve complex issues and improve overall IT services.

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