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Revenue Growth Director

2 meses atrás

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About the Role

The Director of Revenue Operations is a pivotal position within Scandinavian Tobacco Group, responsible for driving financial success through the creation, maintenance, and improvement of operations, platforms, and intelligence that support our Retail Store teams.

Key Responsibilities
  • Strategic Vision & Strategy: Own the vision and strategy for revenue growth while collaborating closely with store operations leadership to align toward that vision.
  • Strategic Roadmap & Initiatives: Own and drive the revenue growth roadmap across Store Operations teams, using well-aligned strategic initiatives to optimize organic revenue growth.
  • Customer-Centric & Product-Oriented Revenue Operations: Foster a customer-centric, product-oriented culture that prioritizes customer needs and drives revenue growth.
  • Store Operations Support & Enablement: Establish responsive and support-oriented Operations teams that improve business operational processes and enable business teams with training, support, configuration, and administration of enterprise systems.
  • Operations Intelligence: Work with Finance, BI, and store leadership to identify, prioritize, and manage dashboards, metrics, and KPIs that enable data-driven insights and data-oriented management and tracking of our business.
  • Customer Understanding: Deeply understand store team needs and ensure our RevOps roadmap is focused on driving the most critical and impactful work for those teams.
  • Industry Trends and Innovation: Stay abreast of industry trends, emerging technologies, and best practices in revenue operations and revenue management to drive innovation and competitive advantage.
  • Culture Building: Support the vision and values of the company through role-modeling and encouraging desired behaviors, fostering a culture of collaboration, accountability, and continuous improvement.
Requirements
  • Excellent Communication and Leadership Skills: Minimum 5 years of multi-unit experience in a retail, restaurant, or hospitality environment.
  • Outstanding Leadership Skills: Ability to mentor and lead by example, with a successful track record in increasing sales, driving profits, and meeting company goals.
  • Strong Analytical, Planning, Interpersonal, and Problem-Solving Skills: With a working knowledge of profit and loss statements and the ability to network, recruit, train, develop, and promote quality people.
  • Energetic, Results-Oriented, and Competitive: With a drive to succeed and the ability to travel to stores as needed.