
Store Back of House Support Specialist
Há 5 dias
**Job Title:** Store Operations Assistant
We are seeking a highly organized and detail-oriented individual to support our store back of house operations. As a Store Operations Assistant, you will play a crucial role in ensuring the smooth day-to-day running of our store.
Key Responsibilities:
- Inventory control: receive and handle stock orders from the hub or warehouse, ensure accuracy of products received, and report any discrepancies.
- Support sales team: retrieve stock in a timely manner, including Omnichannel and stock pullback.
- Maintain a tidy back of house area compliant with Retail Operations and Standards.
- Quality control on all products at all times and report any issues to the store lead.
- Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.
- Ensure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately.
- Perform adhoc administration tasks, including answering telephone calls, responding to customer service inquiries, and ordering stationery and supermarket supplies.
- Support events, visual merchandising, stock taking, and other duties as required by store management.
Requirements:
- Excellent organisational skills and meticulous attention to detail.
- Excellent communication skills both verbal and in writing.
- Intermediate computer skills in core Microsoft software.
- Previous experience with SAP desirable.
- Able to work well in a team.
- Able to work in a busy team environment.
Measures of Success:
- Efficiency of store administration.
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