
Application Support Specialist
Há 3 dias
Provide comprehensive production support for our applications, ensuring their reliability and performance. Troubleshoot and resolve complex technical issues related to application functionality. Collaborate with cross-functional teams, including developers, business analysts, and global support teams, to address and resolve issues. Monitor application performance and implement improvements to enhance stability and efficiency. Document support processes and maintain accurate records of issues and resolutions. Participate in on-call rotations to provide 24/7 support as needed. Continuously improve support practices and contribute to the development of best practices.Must-Have Qualifications:
Bachelor's degree in a related discipline or equivalent work experience required;
advanced degree is beneficial. 3+ years of related production support experience required;
experience in the securities or financial services industry is a plus. Strong interpersonal skills and proven ability to work with global teams. Experience with basic scripting tools such as Python, Bash, PowerShell, Docker, etc. Growth mindset and a proactive approach to problem-solving.Preferred Qualifications:
Advanced proficiency in DevOps, Agile, and Lean methodologies. Business knowledge of securities, fund accounting, collateral, and tri-party repo preferred but not required. Experience in platform engineering, cloud, virtual environments, MQ, database management, network, ITIL, and service management.
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Application Operations Specialist
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Software Support Specialist
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Curitiba, Paraná, Brasil beBeeTechnical Tempo inteiro US$90.000 - US$120.000Job Title: Technical Support SpecialistAs a technical support specialist, you will play a crucial role in providing expert assistance to our customers. Your primary responsibility will be to troubleshoot and resolve complex technical issues related to our software products.Key Responsibilities:Develop and maintain deep expertise in our suite of software...
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Real Estate Support Specialist
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Software Support Specialist
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Application Modernization Specialist
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Curitiba, Paraná, Brasil Mechanized AI Tempo inteiro**Title**:Application Modernization Specialist**Job Type**:Full-Time**Location**:Remote**Company Description**:Mechanized AI is at the forefront of AI innovation, leveraging cutting-edge technology to transform legacy systems into modern, efficient, and scalable solutions. We work with enterprise clients to breathe life into their existing software, ensuring...
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Technical Support Specialist
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Technical Support Specialist
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Customer Support Specialist
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Curitiba, Paraná, Brasil beBeeCustomerSupport Tempo inteiro R$35.000 - R$60.000Job OverviewWe are seeking a highly skilled Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional support to our customers, ensuring their queries and issues are addressed in a timely and professional manner.Key Responsibilities:Deliver top-notch customer service via phone, email, and chat, maintaining...