Application Support Specialist

3 semanas atrás


Curitiba, Paraná, Brasil Insight Global Tempo inteiro
We are seeking a highly skilled and experienced Application Support Specialist to join our dynamic team. The ideal candidate will have a strong background in production support, particularly within the securities or financial services industry. This role requires excellent interpersonal skills, the ability to work effectively with global teams, and a growth mindset.Key Responsibilities:
Provide comprehensive production support for our applications, ensuring their reliability and performance. Troubleshoot and resolve complex technical issues related to application functionality. Collaborate with cross-functional teams, including developers, business analysts, and global support teams, to address and resolve issues. Monitor application performance and implement improvements to enhance stability and efficiency. Document support processes and maintain accurate records of issues and resolutions. Participate in on-call rotations to provide 24/7 support as needed. Continuously improve support practices and contribute to the development of best practices.Must-Have Qualifications:
Bachelor's degree in a related discipline or equivalent work experience required;
advanced degree is beneficial. 3+ years of related production support experience required;
experience in the securities or financial services industry is a plus. Strong interpersonal skills and proven ability to work with global teams. Experience with basic scripting tools such as Python, Bash, PowerShell, Docker, etc. Growth mindset and a proactive approach to problem-solving.Preferred Qualifications:
Advanced proficiency in DevOps, Agile, and Lean methodologies. Business knowledge of securities, fund accounting, collateral, and tri-party repo preferred but not required. Experience in platform engineering, cloud, virtual environments, MQ, database management, network, ITIL, and service management.

  • Curitiba, Paraná, Brasil beBeeTechnical Tempo inteiro R$53.900 - R$90.850

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and motivated individual to fill the role of Technical Support Specialist.The ideal candidate will possess a strong passion for technology and excellent problem-solving skills. They will be responsible for providing technical support to users, monitoring and maintaining computer systems,...


  • Curitiba, Paraná, Brasil beBeeSupport Tempo inteiro R$90.000 - R$123.000

    Job Overview">We are seeking a highly skilled professional to join our team as a Support Specialist. As a key member of our operations group, this role will be responsible for providing technical support and services for the Skype for Business infrastructure.

  • Tech Support Specialist

    2 semanas atrás


    Curitiba, Paraná, Brasil beBeeTechnical Tempo inteiro R$2.500

    Tech Support SpecialistWe are seeking a skilled technician to provide technical support and facilitate the rollout of new equipment.Main Responsibilities:Support the installation and configuration of new hardware and software, including setup, testing, and registration.Requirements:Pursuing or completed higher education in IT or related fields.Advanced...


  • Curitiba, Paraná, Brasil beBeeTechnical Tempo inteiro US$60.000 - US$80.000

    E-commerce Support SpecialistWe are looking for a skilled professional to provide technical support for e-commerce clients, troubleshoot critical issues, and collaborate with various stakeholders on system capabilities and solutions.This role requires strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment. The...

  • IT Support Specialist

    1 semana atrás


    Curitiba, Paraná, Brasil beBeeSupport Tempo inteiro R$30.000 - R$36.000

    Job Opportunity:We are seeking a Support Specialist to join our team. As a key member, you will provide exceptional support to employees, troubleshoot complex issues, and resolve problems in a fast-paced environment.Responsibilities:Manage employee technology problems/tickets from start to finish.Coordinate tasks and resources relating to projects and...


  • Curitiba, Paraná, Brasil beBeemurex Tempo inteiro R$90.000 - R$120.000

    About This RoleWe are seeking a highly skilled professional to join our team as a Murex Workflows PROD Support Specialist.


  • Curitiba, Paraná, Brasil beBeeSoftware Tempo inteiro R$106.615 - R$167.818

    Job Title: Software Support EngineerThis is a key position in our organization, responsible for providing technical assistance to customers using our software products.The ideal candidate will have a strong background in computer science and relevant experience in software support. They should possess excellent problem-solving skills, be able to communicate...


  • Curitiba, Paraná, Brasil beBeeRealEstate Tempo inteiro R$51.722 - R$89.369

    Job Title: Real Estate Support SpecialistAbout the Role:We are seeking a highly skilled and detail-oriented Real Estate Support Specialist to join our team. In this role, you will be responsible for providing administrative support for real estate transactions, including file management, document drafting, and record-keeping.Key Responsibilities:Conduct file...


  • Curitiba, Paraná, Brasil Guidewire Software Tempo inteiro

    Product Development and Operations / Full time / HybridAre you passionate about customer success?Do you like digging into code, and have a drive to continuously learn and solve problems?Do you want to be part of a global team that provides the best customer service in the industry?If so, come join us at GuidewireAt Guidewire, we make software that offers...


  • Curitiba, Paraná, Brasil Guidewire Software Tempo inteiro

    Product Development and Operations / Full time / HybridAre you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry? If so, come join us at GuidewireAt Guidewire, we make software that offers...