Cloud Solution Architect

Há 18 horas

São Paulo, São Paulo, Brasil beBeeConsultant Tempo inteiro US$80.000 - US$110.000
Job Title:

Cloud Solution Architect

About the Role:

We are seeking a skilled Cloud Solution Architect to design and implement innovative solutions for our clients.

Key Responsibilities:
  • Design and deliver advanced technical solutions using Genesys Cloud technology.
  • Act as the primary technical point of contact for customers and internal teams, providing high-quality consultancy on Genesys solutions.
  • Perform in-depth analysis of complex technical and business challenges to derive effective solutions.
  • Take ownership of establishing and maintaining the technical architecture for Genesys solutions.
Requirements:
  • 5+ years of hands-on experience in maintaining and optimizing large, multi-site, complex contact center environments.
  • 5+ years of experience in developing, implementing, and supporting Genesys Cloud solutions.
  • In-depth knowledge of infrastructure planning, operations, design, deployment, and system lifecycle management to maintain high availability and performance.
  • Strong understanding of business processes and their connection to customer experience technology, enabling optimized solutions.
Benefits:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance and language courses.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs and mentorship.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Social Sustainability Values: join a sustainable business practices-focused organization committed to five pillars: IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

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