Cloud Operations Expert

Há 4 dias

São Paulo, São Paulo, Brasil beBeeoperations Tempo inteiro R$70.000 - R$90.000

Job Title:

Operations Specialist

Job Description:

A critical service for customers during operations phase at SAP is the SAP ECS - Cloud Application Services (SAP CAS). The mission of SAP CAS is to maximize customer success in the run phase of SAP software lifecycle by taking over responsibility for smooth end-to-end operations and lowering customers' total cost of operation.


Key Responsibilities:

  • Performing changes in alignment with business processes & solution architecture
  • Identify potential improvements
  • Optimize HR business processes and solution architecture and help customers adopt best practices
  • Drive innovation by identifying optimization opportunities in Human Resources
  • Work on smaller projects during operations phase
  • Manage customer challenges and escalations in a proactive and structured manner


Qualifications and Skills:

  • Bachelor degree in Computer Science, Engineering, or equivalent work experience
  • Knowledge in the following areas: HR Core, HR Business Processes, HR IT Architecture
  • Profound experience of the implementation of the SuccessFactors product portfolio in at least two of the following areas would be beneficial:
    • Employee Central (EC) - preferred
    • EC Payroll - preferred
    • Career Side Builder / Recruiting Marketing / Onboarding
    • Performance & Goals
    • Compensation / Variable Pay
    • Succession & Development
    • Solution Architecture
    • Technology & Integration
  • Required skills
    • Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
    • Excellent presentation, organizational, and planning skills
    • Ability to establish solid working relationships with clients
    • Professional communication and social interaction
    • Native Portuguese speaking. Fluent in English. Advanced in Spanish


Experience:

  • A minimum 3+ years of relevant work experience, e.g., HR core projects, with a reputed consulting company, system integrator, or corporate HR department
  • Awareness of global cultural differences; previous work experience in a multi-national environment preferred

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