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Travel Customer Service Expert
2 semanas atrás
Deliver exceptional customer service to ensure a seamless travel experience. We are seeking a highly motivated individual to join our team in the travel industry.
- Key Responsibilities:
- Provide detailed responses to client inquiries via phone, email, and in person, including travel options and destinations.
- Manage bookings for flights, hotels, tours, and transportation with accuracy and efficiency.
- Address customer concerns or complaints promptly and effectively, ensuring swift and satisfactory resolutions.
- Offer customized travel recommendations based on customer preferences and needs.
- Process bookings, issue invoices, and handle payments accurately and securely.
- Foster long-term relationships with customers to enhance retention and satisfaction.
- Previous experience in customer service or travel-related roles is preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Strong organizational and multitasking abilities, with a focus on attention to detail.
- Ability to work under pressure and resolve customer issues efficiently, while maintaining a professional demeanor.
You will be part of a dynamic and supportive team that values customer satisfaction and employee growth.
Our company offers a competitive compensation package, opportunities for career advancement, and a fun and collaborative work environment.
