
Customer Representative
Há 3 dias
Join to apply for the Customer Representative - Travel role at Live the Dash Travel .
We are seeking a highly motivated Customer Representative to join our team in the travel industry. As a key member of our customer service team, you will assist clients with their travel needs and provide exceptional support throughout their journey. If you are passionate about travel and delivering outstanding customer service, we want to hear from you
Key Responsibilities:- Customer Assistance: Provide detailed, knowledgeable responses to client inquiries via phone, email, and in person, including travel options, destinations, and special requests.
- Travel Booking: Manage bookings for flights, hotels, tours, and transportation, ensuring a seamless experience for customers.
- Issue Resolution: Address customer concerns or complaints promptly, ensuring swift and satisfactory resolutions.
- Personalized Service: Offer customized travel recommendations based on customer preferences and needs.
- Documentation & Billing: Process bookings, issue invoices, and handle payments accurately.
- Relationship Building: Foster long-term relationships with customers to enhance retention and satisfaction.
- Stay Informed: Keep up-to-date with travel trends, industry regulations, and product offerings to serve customers better.
- Previous experience in customer service or travel-related roles is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work under pressure and resolve customer issues efficiently.
- Knowledge of travel booking systems and industry regulations is a plus.
- Entry level
- Full-time
- Other
This job is active. Apply now to join our team
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