
Senior Customer Service Representative
Há 9 horas
As a Client Support Liaison, you will provide exceptional customer service and support to our clients via phone, email, and live chat.
This is an exciting opportunity to work with a mission-driven team that values quality mental health care. You will be the first point of contact for clients, managing their communication, guiding them through onboarding, and using internal tools to log and track client inquiries.
Key Responsibilities:
- Manage client communication effectively
- Guide new clients through documentation and service orientation
- Communicate fluently in Spanish and English, with sensitivity to healthcare language and terminology
- Respond with empathy, accuracy, and professionalism
- Use platforms like Zendesk to log, track, and manage client inquiries
- Collaborate with the team to improve processes and elevate the client experience
Requirements:
- Fluency in Spanish and English
- LATAM candidates must speak additional languages
- At least 1 year in a customer service role and 2 years in administrative support
- Strong attention to detail and multitasking skills
- Cultural sensitivity and ability to support diverse backgrounds
- Willingness to learn and grow in a high-impact environment
Preferred Qualifications:
- Experience in healthcare or wellness services
- Familiarity with ticketing systems like Zendesk
- Ability to adapt to US-based clients
- Basic knowledge of data privacy best practices
Work Schedule:
- Full-time, Remote
- Monday - Friday, 9:00 AM to 5:00 PM US Pacific Time
- Occasional weekend coverage
What We Offer:
- Perks and Benefits:
- Attendance Bonus
- Performance Bonus
- Anniversary Bonus
- Referral Bonuses
- 7 Paid Holiday Leaves + 6 Paid Time Off Days
- Healthcare Plan Provided
-
Customer Representative
2 semanas atrás
Fortaleza, Ceará, Brasil Live The Dash Travel Tempo inteiroWe are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry.As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey.If you have a passion for travel and delivering outstanding customer service,...
-
Customer Service Representative
Há 11 horas
Fortaleza, Ceará, Brasil beBeeCustomerService Tempo inteiro R$38.600 - R$63.800Are you passionate about delivering exceptional customer service and contributing to a dynamic team? Look no further! We are seeking a dedicated Team Member to join our crew. As a Team Member, you will play a vital role in ensuring that every customer has an unforgettable experience.Job Description:Your primary responsibility will be to interact with...
-
Retail Customer Service Representative
Há 7 horas
Fortaleza, Ceará, Brasil beBeeCustomer Tempo inteiro US$15.000 - US$18.000Job DescriptionCandidates will be responsible for delivering exceptional customer service in a retail setting, ensuring customers receive a personalized experience that meets their needs. This includes greeting customers warmly, responding to queries and resolving any issues promptly.">Key Responsibilities:Provide outstanding customer service by engaging...
-
Customer Service Representative
Há 11 horas
Fortaleza, Ceará, Brasil beBeeWaiter Tempo inteiroJob DescriptionAs a waiter assistant, you will play a crucial role in ensuring the smooth operation of our restaurant. Your primary responsibility will be to assist with restaurant cleaning, helping waiters with orders, serving dishes and drinks to customers, and performing other related activities.The position is located near Praia do Futuro, providing an...
-
Sales and Customer Service Representative
Há 10 horas
Fortaleza, Ceará, Brasil beBeeDriver Tempo inteiro US$42.400 - US$47.400Job OverviewThe Salesperson/Store Driver position is an entry-level role that focuses on supporting the business by delivering exceptional customer experiences and achieving sales objectives.This role requires a basic understanding of store systems, automotive knowledge, and part familiarity.Responsibilities include:Providing top-notch customer service...
-
Customer Support Director
2 semanas atrás
Fortaleza, Ceará, Brasil beBeeSupport Tempo inteiro US$60.000 - US$90.000Customer Support DirectorAbout Us:We specialize in delivering high-quality customer service and business funding solutions in the US. Our goal is to provide exceptional experiences for individuals and businesses seeking financial growth.Responsibilities:Lead daily customer support operations, ensuring timely and effective resolutions.Develop and implement...
-
Customer Service Agent
2 semanas atrás
Fortaleza, Ceará, Brasil Influx. Inc Tempo inteiroInflux provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays).To achieve this, our operation includes agents and managers working around the globe.We're looking for detail-oriented and thoughtful people to join our growing international teamDuties- You'll be tasked with answering customer questions...
-
Customer Service Agent
1 semana atrás
Fortaleza, Ceará, Brasil Influx. Inc Tempo inteiroInflux provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.We're looking for detail-oriented and thoughtful people to join our growing international teamDuties- You'll be tasked with answering customer...
-
Senior Customer Experience
3 semanas atrás
Fortaleza, Ceará, Brasil BraBos Cleaning Tempo inteiroMust have - Inglês fluenteVocê é organizado(a), ágil e apaixonado(a) por oferecer experiências incríveis ao cliente? Estamos buscando alguém como você para fortalecer nosso time de Customer Experience na BraBos Cleaning, uma empresa referência em limpeza residencial em Boston, MA.Responsabilidades Atendimento e Encantamento do Cliente• Atender...
-
Customer Service
4 semanas atrás
Fortaleza, Ceará, Brasil Avedo - Eine Marke der Ströer X GmbH Tempo inteiroDu sprichst sehr gut Deutsch und suchst einen Job? Für unseren Standort** Avedo Kosovo**in **Gjilan**suchen wir dich als** Customer Service (m/w/d) Versandhandel** in **Teilzeit / Vollzeit**.**Deine Benefits**- sicherer Arbeitsplatz in Voll- oder Teilzeit (ab 20 St/Woche)- 1.000€ brutto + leistungsabh. Bonus- direkter Einstieg mit vergüteter...