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Store Director

2 meses atrás

São Paulo, São Paulo, Brasil Tiffany & Co. Tempo inteiro
About the Role

Tiffany & Co. is an international hallmark of quality, and our careers are no exception. We are seeking a people-motivated and sales-driven Store Director to lead our team.

Key Responsibilities
  • Lead, develop, and train the team to ensure a winning team and create a best-in-class service and selling organization.
  • Build relationships with internal and external clients to elevate the in-store experience and consistently deliver memorable moments.
  • Model and uphold Tiffany & Co. client service standards.
  • Ensure exceptional operational support to drive sales and service.
  • Deepen the relationship with our clients to achieve sales plan and drive lifetime loyalty and spend.
  • Become an expert on product and sales training modules.
  • Recruit and onboard new starters.
Requirements
  • A minimum five years of store management experience within a luxury retail environment.
  • Proficiency in English.
  • A keen eye and interest in style with a passion for people.
  • Exceptional interpersonal and communication skills as you work with a diverse client base.
  • Ability to be innovative in your foresight and adapt to various situations while representing the brand true to its legacy.
  • Flexibility to work non-traditional trading hours, including weekdays and weekends, late night trade, and all holidays.
  • Proven track record in sales generation, managing the achievement of sales results.
  • Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in the market.
  • Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, PowerPoint, client tracking systems, and Point of Sales (POS) system.