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IT Service Delivery Manager

3 semanas atrás

Guarulhos, São Paulo, Brasil beBee Careers Tempo inteiro

Job Overview

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We are seeking a seasoned IT professional to assume the role of South America HUB IT Service Delivery Manager. In this position, you will be responsible for overseeing the delivery of IT services across our region.

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About the Opportunity

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This is an exceptional opportunity to join our organization and contribute your expertise in managing IT services. You will work closely with cross-functional teams to ensure seamless service delivery and drive business growth.

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Key Responsibilities

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Your primary duties will include:

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  • Developing and implementing IT service management strategies">
  • Collaborating with internal stakeholders to identify service gaps and areas for improvement">
  • Managing IT service delivery teams to ensure efficient and effective service provision">
  • Maintaining high levels of customer satisfaction through proactive issue resolution and continuous improvement">
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Requirements

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To be successful in this role, you will need to possess:

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  • A strong background in IT service management, preferably with experience in similar roles">
  • Excellent leadership and communication skills, with the ability to motivate and guide teams">
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues">
  • A results-driven approach, with a focus on delivering high-quality services that meet customer needs">
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What We Offer

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In return for your expertise and dedication, we offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.

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