Technical Support Coordinator

Há 2 dias

Florianópolis, Santa Catarina, Brasil beBeeCoordinador Tempo inteiro R$45.000 - R$55.000
Job Title: Coordinador(a) de Soporte Técnico

Are you an organized and detail-oriented professional looking for a challenging role in technical support? Do you have excellent communication skills and the ability to work well under pressure?

As a Coordinador(a) de Soporte Técnico, you will be responsible for providing top-notch technical assistance to our customers. This includes troubleshooting and resolving issues related to software, hardware, and network connectivity.

Key Responsibilities:

  • Providing technical support via phone, email, or chat
  • Troubleshooting and resolving complex technical issues
  • Collaborating with cross-functional teams to resolve issues
  • Documenting and maintaining knowledge base articles

Requirements:

  • Bachelor's degree in Computer Science or related field
  • 3+ years of experience in technical support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Why Join Our Team?

  • Be part of a team that values innovation and customer satisfaction
  • Enjoy a collaborative and inclusive work environment
  • Take advantage of opportunities for growth and professional development

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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