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You will play a key role in helping businesses connect and collaborate with customers.
Your skills and experience will contribute to creating business success within a global organization.
Key Responsibilities:- Respond to and resolve basic network incidents and service requests.
- Perform physical checks and basic troubleshooting of network equipment.
- Troubleshoot network connectivity and hardware issues.
- Provide regular status updates to internal and client stakeholders.
- Basic understanding of TCP/IP, DHCP, DNS, and networking principles.
- Knowledge of switches and routers.
- Experience with physical cabling, patch panels, and network port testing.
- Familiarity with network troubleshooting tools.
- Good communication and customer service skills.
- Ability to follow instructions and document technical procedures.
Maintenance and improvement of the work environment is also very important for us. We are committed to achieving diversity in the workforce and creating an inclusive work environment.
