Technical Account Manager

2 semanas atrás


Rondônia, Brasil Paymentology Tempo inteiro

At Paymentology, we're seeking a skilled Technical Account Manager to join our team. In this role, you'll be responsible for managing and supporting our clients, ensuring they receive exceptional service and technical solutions. You'll work closely with engineering and product teams to resolve technical issues and provide insights.

Key requirements include:

  • Extensive knowledge of payment domains and ISO8583.
  • Proficiency in web technologies, REST APIs, and SQL scripting.
  • Excellent troubleshooting acumen and the ability to drive technical discussions effectively.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with engineering and product teams.
  • Experience in managing client relationships and providing exceptional customer service.

As a Technical Account Manager, you'll serve as the primary technical point of contact for clients, addressing their needs and resolving issues. You'll maintain a deep technical understanding of payment domains, including expertise in ISO8583, and utilize knowledge of web technologies, REST APIs, authentication, authorization, and SQL scripting to support clients.

What you can look forward to:

At Paymentology, we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You'll have the opportunity to work with a diverse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

Travel: < 5%


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