Customer Support Specialist

Há 2 dias

Brasil beBeeCustomerSupport Tempo inteiro R$1.200 - R$2.500
Customer Support Job Description

We are looking for a skilled and experienced customer support specialist to join our team. The ideal candidate will have excellent communication skills, a strong ability to solve problems, and a passion for delivering exceptional customer service.

Job Responsibilities:
  • Respond promptly to customer inquiries via phone, email, or ticketing system
  • Guide customers through our client's offerings, answering questions on nutrition, subscriptions, and order details
  • Build trust with customers by handling each interaction thoughtfully, ensuring they feel supported and valued in their wellness journey
  • Track and document responses, keeping detailed records to enhance the customer experience and resolve any future inquiries smoothly
  • Stay updated on our partner's product line and promotions, enabling you to provide timely and accurate information with every response
Requirements:
  • Strong written and verbal communication skills
  • Experience in customer service and a proven track record of delivering exceptional support in a ticketing environment
  • Detail-oriented, with the ability to track and document responses accurately and maintain organized records for seamless follow-up
  • Ability to stay calm and solution-focused, particularly when handling multiple customer inquiries or calls with ease and professionalism
Benefits:
  • Remote, full-time job - work from the comfort of your home
  • Rotating shifts, 10 AM - 7 PM / 4 PM - 1 AM schedule, including weekends
  • Opportunity to grow with our company and take on new challenges
About Us:

We are a dynamic and innovative company, passionate about simplifying global HR. We value ownership, get things done, and celebrate all wins. Meritocracy is our game; it's what you bring to the table that counts. Ideal for creative minds who love contributing ideas and improving processes.

  • Customer Support Specialist

    4 semanas atrás

    Brasil Neo Group Tempo inteiro

    Customer Support Specialist (Portuguese Speaking)Customer Support Specialist (Portuguese Speaking)Get AI-powered advice on this job and more exclusive features.At Neo Group, where passion meets purpose As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities.Join us for a...

  • Customer Support Specialist

    Há 2 dias

    Brasil beBeecrypto Tempo inteiro US$45.000 - US$60.000

    About the PositionThis is a remote position for a Customer Support Specialist in a multicultural and multilingual environment. As a key member of our team, you will be responsible for providing exceptional customer support via chats and emails.

  • Customer Support Specialist

    3 semanas atrás

    Brasil Bonsai Tempo inteiro

    About BonsaiBonsai is the all-in-one platform helping agencies, consultancies, and professional service firms run and scale their operations. From lean 5-person studios to 100-person teams, thousands of businesses around the world rely on Bonsai to streamline their workflows and manage everything from proposals and contracts to time tracking, invoicing,...

  • Technical Support Specialist

    Há 2 dias

    Brasil Magentrix ?Partner Management & Customer Management? Tempo inteiro

    Are you a problem-solving enthusiast with a passion for technology and complex problem resolution? Magentrix, a leading provider of Partner Relationship Management (PRM) and Customer Portal solutions, is seeking a Technical Support Specialist to join our growing team About Magentrix: What we're all about: Collaboration. We aim to improve collaboration. In...

  • Remote Customer Support Specialist

    1 semana atrás

    Brasil beBeeSupport Tempo inteiro US$44.000 - US$58.000

    Customer Support Position OverviewEverHelp is a project within the Genesis ecosystem, focusing on developing outsourcing support services for various products globally.This role involves providing exceptional customer service through email and phone communication. Manage customer inquiries including cancellations, returns, deliveries, claims, and product...

  • Technical Support Specialist

    1 semana atrás

    Brasil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiro

    Are you a problem-solving enthusiast with a passion for technology and complex problem resolution? Magentrix, a leading provider of Partner Relationship Management (PRM) and Customer Portal solutions, is seeking a Technical Support Specialist to join our growing team About Magentrix: What we're all about: Collaboration. We aim to improve collaboration. In...

  • Customer Support Specialist

    1 semana atrás

    Brasil beBeeSupport Tempo inteiro R$28.800 - R$36.000

    Customer Support SpecialistThis is an exciting opportunity to own the end-to-end customer process and work across different areas such as Compliance, Engineering, Fraud, and Platform while using various digital channels and a ticketing system.We strive to provide an exceptional experience that makes our customers feel supported in terms of time, quality, and...

  • Technical Support Specialist

    1 semana atrás

    Brasil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiro

    Are you a problem-solving enthusiast with a passion for technology and complex problem resolution? Magentrix, a leading provider of Partner Relationship Management (PRM) and Customer Portal solutions, is seeking a Technical Support Specialist to join our growing team About Magentrix: What we're all about: Collaboration. We aim to improve collaboration. In...

  • Technical Support Specialist

    Há 4 dias

    Brasil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiro

    Are you a problem-solving enthusiast with a passion for technology and complex problem resolution? Magentrix, a leading provider of Partner Relationship Management (PRM) and Customer Portal solutions, is seeking a Technical Support Specialist to join our growing team About Magentrix: What we're all about: Collaboration. We aim to improve collaboration. In...

  • Technical Support Specialist

    Há 4 dias

    Brasil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiro

    Get AI-powered advice on this job and more exclusive features.Are you a problem-solving enthusiast with a passion for technology and complex problem resolution? Magentrix, a leading provider of Partner Relationship Management (PRM) and Customer Portal solutions, is seeking a Technical Support Specialist to join our growing teamAbout Magentrix: What we're all...