Senior CDD

Há 7 dias


São Paulo, São Paulo, Brasil Adyen Tempo inteiro
Job Title: Team Lead CDD & KYC Operations, LATAM

Company: Adyen

Location: LATAM Region

About the Role:
We are seeking an experienced CDD & KYC Operations Manager to lead our team in LATAM. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our CDD & KYC operations, maintaining high-quality standards, and driving process improvements.

Responsibilities:
  1. Lead the CDD & KYC operations team in LATAM, providing guidance, support, and direction to ensure successful day-to-day operations.
  2. Develop and implement process improvements to increase efficiency, reduce risk, and enhance customer satisfaction.
  3. Collaborate with cross-functional teams, including sales, product, and risk, to ensure alignment and effective communication.
  4. Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and optimize operations.
  5. Ensure compliance with regulatory requirements and internal policies.

Requirements:
  1. Minimum 5 years of experience in CDD & KYC operations, preferably in a leadership role.
  2. Strong knowledge of CDD & KYC regulations and best practices.
  3. Excellent leadership, communication, and interpersonal skills.
  4. Ability to analyze complex data and identify areas for improvement.
  5. Proven track record of driving process improvements and delivering results.

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