Senior CDD
Há 7 dias
Company: Adyen
Location: LATAM Region
About the Role:
We are seeking an experienced CDD & KYC Operations Manager to lead our team in LATAM. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our CDD & KYC operations, maintaining high-quality standards, and driving process improvements.
Responsibilities:
- Lead the CDD & KYC operations team in LATAM, providing guidance, support, and direction to ensure successful day-to-day operations.
- Develop and implement process improvements to increase efficiency, reduce risk, and enhance customer satisfaction.
- Collaborate with cross-functional teams, including sales, product, and risk, to ensure alignment and effective communication.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and optimize operations.
- Ensure compliance with regulatory requirements and internal policies.
Requirements:
- Minimum 5 years of experience in CDD & KYC operations, preferably in a leadership role.
- Strong knowledge of CDD & KYC regulations and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze complex data and identify areas for improvement.
- Proven track record of driving process improvements and delivering results.
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