Senior Customer Advocate

Há 2 dias


São José dos Campos, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro R$91.200 - R$144.008

Are you passionate about building and maintaining strong customer relationships? This role is ideal for a results-driven professional who can drive business growth through exceptional customer service.

About the Role

We are seeking an experienced Manager, Customer Success to join our team. As a key member of our organization, you will be responsible for managing strategic supply chain functions, developing and implementing effective customer engagement strategies, and driving process improvements.

Key Responsibilities:
  • Serve as the primary point of contact for commercial customers
  • Manage weekly customer-facing Service Level Agreements (SLAs)
  • Respond to and resolve customer complaints and issues in a timely and professional manner
What You'll Achieve

You will have the opportunity to make a significant impact on our business by delivering exceptional customer experiences, driving revenue growth, and contributing to the development of new business opportunities.

Requirements:
  • Proven experience in customer success or a related field
  • Excellent communication and interpersonal skills
  • Ability to analyze complex customer needs and develop effective solutions
Benefits:

This role offers a competitive salary package, comprehensive benefits, and opportunities for career advancement.

Our organization values diversity, equity, and inclusion, and we welcome applications from candidates with diverse backgrounds and experiences.



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