Senior Customer Advocate

Há 2 dias


São Paulo, São Paulo, Brasil beBeeLeadership Tempo inteiro US$80.000 - US$150.000
Job Title: Major Acct Manager">

Lead Customer Point of Contact

">
  • ">
  • Serve as the lead point of contact for all customer relationships, ensuring seamless communication and issue resolution.">
">Key Responsibilities:">
  1. ">
  2. Collaborate with cross-functional teams to develop and implement strategic plans that align with business objectives.">
  3. Provide expert advice on account management strategies, best practices, and process improvements.">
  4. Maintain accurate records of customer interactions, including issues, resolutions, and follow-up actions.">
  5. Develop and maintain strong relationships with key stakeholders, including customers, sales teams, and internal partners.">
  6. Stay up-to-date with industry trends, competitor activity, and market developments to inform strategic decisions.">
  7. Participate in ongoing professional development to enhance skills and knowledge in areas such as customer service, communication, and leadership.">
">Requirements:">
  • ">
  • Education: Bachelor's degree in Business Administration, Marketing, or related field.">
  • Experience: Minimum 5 years of experience in account management, sales, or a related field.">
  • Skills: Excellent communication and interpersonal skills; Strong problem-solving and analytical skills; Ability to work in a fast-paced environment and prioritize multiple tasks.">
  • Certifications: Industry-recognized certifications such as CRM or project management preferred but not required.">
">Benefits:">
  • ">
  • Competitive Salary: Commensurate with experience.">
  • Benefits Package: Comprehensive health insurance, retirement plan, and paid time off.">
  • Professional Development: Opportunities for training, mentorship, and career growth.">
">

Join our team of dedicated professionals who share your passion for delivering exceptional customer experiences. Apply now to become part of our dynamic team



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