Data Analyst and Segment Specialist

3 semanas atrás

HOME OFFICE, Brasil Share People Hub Tempo inteiro
About the Role

We are seeking a highly skilled Data Analyst and Segment Specialist to join our team at Share People Hub. As a key member of our Data Products tribe, you will be responsible for managing consumer, seller, and courier behavior data for Zé Delivery and TaDa.

Your primary focus will be on the Segment (CDP), including data management, governance, maintenance, and reliability. You will also build and maintain data pipelines using sources such as CRM, Paid Media, Segment, Data Lake, etc.

As the point of reference for the Product team and other business areas regarding Segment, you will provide actionable insights into customer, seller, and courier behavior. You will also enable personalized experiences and continuous improvements.

Key Responsibilities:

  • Collect, organize, and analyze customer, seller, and courier behavior data across all channels.
  • Enrich data with transactional information to generate insights for DTC, Bees, and Ambev.
  • Provide actionable insights into customer, seller, and courier behavior.
  • Enable personalized experiences and continuous improvements.
  • Be the primary source of integrated behavior data for strategic decisions.

Requirements:

  • Ability to read materials, produce studies, and present them in English.
  • Proficiency in SQL and Python (other languages are a plus).
  • Ability to identify complex problems, use business knowledge and analytical tools to formulate and validate hypotheses, generate insights, and guide the team.
  • Experience in designing, implementing, and analyzing experiments (e.g., A/B Testing).
  • Experience with Business Intelligence tools (Firebase, Tableau, PowerBI, etc.).
  • Experience with cloud solutions like Snowflake, Databricks, Redshift, BigQuery, or Teradata.
  • Experience with Azure and AWS.
  • Strong planning, organization, and follow-up skills.
  • Understanding of our business model and being a reference in data analysis tools and techniques (SQL, Python/R, forecasting, clustering, tracking, metric monitoring, etc.).

What We Offer:

  • Performance-based bonus.
  • Attendance bonus.
  • Private pension plan.
  • Meal allowance.
  • Casual office and dress code.
  • Days off.
  • Health, dental, and life insurance.
  • Medicines discounts.
  • WellHub partnership.
  • Childcare subsidies.
  • Discounts on Ambev products.
  • Club Ben partnership.
  • Scholarship.
  • School materials assurance.
  • Language and training platforms.
  • Transport allowance.

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