Digital Marketing Account Manager

Há 5 dias

São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro R$70.000 - R$120.000
Client Solutions Manager Job Description

We are seeking a detail-oriented Client Solutions Manager to join our Performance vertical team. The ideal candidate will have at least 5 years of experience in account management and client services roles in digital marketing, with a focus on performance advertisers.

The Client Solutions Manager will be responsible for managing key accounts, driving revenue, advertiser education & advertiser satisfaction. This role requires a strong understanding of digital marketing, data analysis, and campaign optimization.

  • Drive education on product, company updates, and share company best practices as relevant to clients or agencies' business;
  • Manage and grow post-sale client relationships by monitoring and analyzing ad campaigns, and proactively taking initiative to improve results;
  • Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings;
  • Share marketplace feedback and guide our advertising strategy;
  • Support and work with the sales team on pre-sale research and pitch;
  • Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
  • Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign;
  • Establish long-term relationship with key clients and make sure their business needs are taken good care of by cross-functional team.
Required Skills and Qualifications
  • At least 5 years of experience in account management/client services roles in digital marketing;
  • Experience in managing key accounts in Performance;
  • Experience managing performance advertisers with a deep understanding of their challenges;
  • Ability to analyze data and identify insights to assess campaign performance;
  • Proficient in English and Portuguese.
Benefits

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience.

Others

This role offers a great opportunity to work with a dynamic team and contribute to the growth of our business. If you are passionate about digital marketing and have a strong desire to learn and grow, we encourage you to apply.

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