Client Onboarding Specialist
3 semanas atrás
At Citibank, we are seeking a highly motivated and detail-oriented Client Onboarding Specialist to join our team. As a Client Onboarding Specialist, you will play a critical role in ensuring the timely and accurate onboarding of new clients, while delivering exceptional customer service.
About the Role:
- This is a full-time position that requires a high level of diligence, motivation, and organizational skills.
- You will be responsible for customer interaction, documentation issuance, review, and system setups, as well as performing day-to-day management of the account opening and maintenance processing.
- Your key responsibilities will include managing cross-functional relationships with all teams, determining new work procedures, and analyzing complex issues with significant departmental impact.
Requirements:
- We are looking for candidates with 0-2 years of experience in documentation review, account maintenance, and related cash products.
- A demonstrated proficiency in Microsoft Office applications and excellent written and verbal communication skills are essential.
- You should be able to prioritize tasks, work independently, and manage client and internal team expectations.
- A strong attention to detail and willingness to go the extra mile are also required.
What We Offer:
- A competitive salary of $65,000 - $80,000 per year, depending on experience.
- The opportunity to work with a leading financial institution and contribute to the growth and success of our business.
- A collaborative and dynamic work environment with opportunities for professional development and advancement.
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
How to Apply:
Please submit your resume and a cover letter explaining why you are the ideal candidate for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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