Technical Support Specialist
2 semanas atrás
We are seeking a skilled and experienced technical support expert to join our team in Sao Paulo, Brazil. As a technical support expert, you will provide high-quality technical assistance to our clients and ensure that their IT needs are met.
About the Role:- Provide technical support to clients via phone, email, or on-site visits;
- Diagnose and resolve technical issues related to desktops, laptops, and mobile devices;
- Analyze and troubleshoot complex technical problems;
- Develop and maintain technical knowledge and skills to stay up-to-date with new technologies;
- Work collaboratively with cross-functional teams to achieve business objectives.
We are a leading provider of digital and AI infrastructure services, dedicated to helping organizations and society move confidently and sustainably into the digital future. Our services include business and technology consulting, data and artificial intelligence, industry solutions, and application development and management.
We value diversity, equity, and inclusion and strive to create an inclusive work environment where everyone feels valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.
Benefits:- A competitive salary and bonus structure;
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off;
- The opportunity to work with a dynamic and innovative team;
- Access to ongoing training and development opportunities;
- A flexible and remote-friendly work environment.
Please note that we are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to excellence.
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