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IT Service Delivery Manager
2 meses atrás
Job Summary:
We are seeking an experienced IT QA Manager to lead our IT capability or service delivery function. As a key member of our team, you will be responsible for directing and managing technology solution delivery in support of business and technology plans.
Key Responsibilities:
- Deliver projects, solutions, and IT services in support of approved business and technology-driven portfolios of work.
- Ensure supported IT systems are stable and available, and plan for capacity, volume growth, retirement, SLA, and OLA's.
- Leverage multi-vendor relationships and ensure high-performing vendor deliveries.
- Collaborate and actively support other IT functions to ensure overall IT success.
- Manage staff, forecast, and budgets, and ensure EE engagement is maintained at high levels.
Requirements:
- Proven experience in IT service delivery and management.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to influence and work with senior-level organization leaders.
About Us:
Keep Simple is a services and consulting company in the Technology sector. We integrate technology with business vision and innovative spirit.
