Store Operations Manager
Há 2 dias
At Pedros Chicken, we are seeking a highly motivated and experienced Junior Store Manager to join our team. As a key member of our management team, you will be responsible for overseeing the overall operation of our restaurant/take-away, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities:- Oversee the day-to-day operations of the restaurant/take-away, including managing staff, inventory, and customer service.
- Ensure that our quality standards and Standard Operating Procedures are maintained at all times.
- Manage stock control, purchasing, and orders to maximize profitability and meet sales and GP% targets.
- Deal with customer complaints and maintain high levels of customer service.
- Maximize profitability and meet sales and GP% targets, including motivating staff to achieve their best.
- Manage staff, including discipline and work rosters, to ensure a positive and productive work environment.
- Work within a team to drive the restaurant/take-away forward and achieve business objectives.
- Ensure compliance with health and safety regulations at all times.
- Minimum 1 year of experience in a restaurant or fast-food service environment.
- GAAP/Micros experience and knowledge is advantageous.
- Strong management and organizational skills.
- Excellent customer service and communication skills.
- Problem-solving skills and ability to work under pressure.
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