Change Management Consultant

Há 6 dias


São Paulo, São Paulo, Brasil Quarte Recursos Humanos Tempo inteiro
Job Title: Change Management Consultant

We are seeking an experienced Change Management Consultant to join our team at Quarte Recursos Humanos. As a Change Management Consultant, you will play a key role in driving effective change within our dealership network.

Key Responsibilities:
  1. Lead the implementation of dealer deployment programmes, ensuring high-quality results.
  2. Act as a change manager, guiding and coaching dealers in their journey of change to adopt best practices.
  3. Apply Lean techniques to implement sustainable change in workshop teams' working practices.
  4. Create implementation time plans for appointed dealers.
  5. Train dealer management in their role in Personal Service.
  6. Train workshop staff in revised roles and working methods.
  7. Train teams on measuring success using KPIs.
  8. Create action plans to achieve Personal Service target measures at the dealership.
  9. Work with the network steering group, leading the agenda and following up on actions.
  10. Perform assessments, motivate, and inspire key stakeholders to achieve agreed objectives.
  11. Provide regular progress reviews with agreed dealer stakeholders.
  12. Escalate issues or concerns in a timely manner and cooperate with key client stakeholders and project team.
  13. Certify dealers when they have fulfilled Personal Service target conditions.
  14. Manage time and deliver according to set plans, reporting actual performance and deviations.
  15. Coach new implementation managers in implementing Personal Service.
  16. Communicate and share ideas within the project team.
  17. Take responsibility for personal development and self-learning.

Requirements:

  • Fluent English is mandatory.
  • Availability to travel 80% of the time.

How to Apply:

Candidates with the required experience may send their resumes in English to with the title CHANGE MANAGEMENT in the subject field. Resumes in Portuguese and/or other languages will not be considered.


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