Field Service Technician
4 semanas atrás
Role Summary:
The Field Service Technician at Flowserve installs, commissions, monitors, troubleshoots, and repairs pumps, seals, and other equipment across various industries, including oil and gas, chemical, nuclear, coal, and wastewater. This challenging position requires real-time technical support to customers, providing recommendations for repairs, upgrades, and replacement equipment.
Responsibilities:
- Make direct, in-person service calls in response to customer requests.
- Assess mechanical problems and take actions to resolve promptly.
- Work side-by-side with customer personnel and lead work crews as required.
- Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
- Ensure equipment is installed successfully and on schedule.
- Check equipment prior to start-up and assess start-up performance.
- Monitor the maintenance and performance of Flowserve equipment.
- Train customers in the proper procedures for operating and maintaining Flowserve products.
- Collaborate effectively with supporting organizations, including repair centers, customer service, and sales engineering.
- Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.
- Communicate Flowserve's values for ethics, safety, and quality.
Requirements:
- Mechanical Technician with experience as a Field Service Technician.
- Experience in the refinery industry and with rotating equipment.
- Experience with installing mechanical equipment.
- Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.
- Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics.
- Self-starter with good follow-through, capable of working independently with little supervision.
- Capable in Outlook, Word, and Excel.
- Active driver's license with a good driving record.
- Able to travel, including globally, for extended periods of time.
- Able to work overtime as required to minimize impact to customers.
- Physical activity is required, including frequent lifting up to 50 pounds, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
- Excellent communication skills.
- Good organizational skills.
- Reside in São Luís/MA or the surrounding area.
Preferred Skills:
- Intermediate English desired.
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