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Technical Excellence Professional

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Brasil beBeeCustomerEngineer Tempo inteiro R$80.000 - R$120.000

Job Title: Customer Engineer

We're seeking a skilled and ambitious professional to fill the role of Customer Engineer.

This individual will be responsible for providing technical leadership to customers worldwide, ensuring their IT environments are optimized and healthy.

The ideal candidate will possess excellent problem-solving skills, strong analytical abilities, and excellent communication skills.

This position requires fluency in Portuguese and English.

Responsibilities:
  • Provide expert troubleshooting and support for Microsoft Fabric and Power BI to resolve customer issues efficiently.
  • Analyze and identify the root cause of technical problems, ensuring a quick resolution.
  • Maintain clear and professional communication with clients to understand their challenges and provide effective solutions.
  • Advise clients on best practices for implementing and using Microsoft Fabric and Power BI to achieve optimal performance and business outcomes.
  • Collaborate with other technical teams to escalate and resolve complex issues that require cross-functional expertise.
Qualifications:
  • Proven experience with Microsoft Fabric and Power BI, including troubleshooting and optimization.
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage multiple priorities effectively.
  • Bachelor's degree in computer science, Information Technology, or related field, or equivalent work experience.
Benefits:

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.

About the Role:

This is an exciting opportunity to join a global technology and services leader, working with cutting-edge technologies and collaborating with a talented team of professionals.