Senior Cloud Infrastructure Specialist

2 semanas atrás

Manaus, Amazonas, Brasil beBeeSupport Tempo inteiro US$50.000 - US$100.000

Cloud Computing Support Role

About the Job

We are seeking a skilled Cloud Support Engineer to join our team. As a key member of our support organization, you will play a critical role in providing exceptional customer service and technical expertise to our customers.

  • Investigate and resolve complex technical issues related to cloud computing platforms.
  • Work closely with customers to understand their needs and provide personalized support.
  • Develop and maintain knowledge base articles to share best practices and lessons learned with the team and customers.
Requirements
  • Bachelor's degree in Computer Science or related field.
  • Minimum 3 years of experience in supporting cloud computing environments.
  • Hands-on experience with virtualization, containers, storage technologies, and networking.
  • Advanced troubleshooting skills and ability to navigate stack traces and logs.
What We Offer
  • Distributed work environment with opportunities for remote work.
  • Personal learning and development budget.
  • Annual compensation review.
  • Recognition rewards.
  • Employee Assistance Programme.
  • Opportunity to travel and meet colleagues.
We Foster a Workplace of Inclusion

We value diversity of experience, perspectives, and background, creating a better work environment and better products. Whatever your identity, we give your application fair consideration.

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