
Senior Supply Chain Operations Manager
Há 14 horas
Summary: This role requires a logistics and seller operations professional to collaborate with various business teams to identify areas for process standardization and optimization.
Responsibilities:- Identify and analyze operational and logistics pain points within the supply chain strategy framework.
- Develop solutions to improve seller and buyer experience, collaborating with cross-functional teams.
- Establish ongoing communication with sellers, gather feedback, analyze data, and provide regular updates to relevant teams.
- Provide training and guidance to sellers on supply chain platform operations, strategies, and performance metrics.
- Support localization of supply chain materials, including seller announcements, training content, and panel translations.
- Monitor market trends, competitor analysis, and intelligence gathering to inform business decisions.
- Review, monitor, and report on seller logistics operations and performance metrics.
- Build and maintain partnerships with key stakeholders, including logistics providers, carriers, and sellers, to drive shared goals and objectives.
- Degree in international business, industrial engineering, or related field.
- Minimum 3 years' experience in seller operations, sales operations, e-commerce, warehousing, transportation, or logistics.
- Excellent communication and collaboration skills.
- Able to work in fast-paced, ambiguous environments and adapt to changing priorities.
- Fluency in English; proficiency in Portuguese and Mandarin is desirable.
- Advanced Excel knowledge and SQL skills are a plus.
- Experience in marketplace/ platform businesses is beneficial.
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