Operations Performance Specialist

Há 7 dias


Curitiba, Paraná, Brasil beBeeQuality Tempo inteiro R$36.000 - R$60.000
Job Opportunity

We are seeking a Quality Assurance Analyst to join our team. As a member of the QA team, you will play a critical role in ensuring the high-quality performance of our associates.

  • Main Responsibilities:
  • Monitor associate performance and provide coaching to improve their skills
  • Process training and escalations in a timely manner
  • Provide constructive feedback to help associates grow professionally
  • Coordinate operations center activities to ensure seamless workflow
Requirements
  • At least 6-12 months of experience in property management or real estate
  • Technical proficiency in MS Office products (Excel, Word, PowerPoint)
  • Strong communication, coordination, and presentation skills
  • Ability to multitask and analyze situations effectively
  • Customer service and people management skills
Education Background
  • Undergraduate/Graduate degree from a recognized university
  • Post graduates are preferred but not required

This is a full-time role requiring strong business acumen, proactive problem-solving, and relationship-building skills. The ideal candidate will have a track record of supporting colleagues during challenging situations and driving business growth through good decision-making.



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