Leadership Opportunities

Há 2 dias


Santo André, São Paulo, Brasil beBeeLeadership Tempo inteiro US$62.000 - US$122.000

Job Overview:

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The role of a Team Leader involves providing leadership and direction to a customer-centric team of associates.

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As a key member of the team, you will be responsible for accelerating seasonal tax business by managing a single tax office.

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You will serve as a front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office-related growth objectives.

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Key Responsibilities Include:

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  • Partner with senior management to create and implement office-level growth plans.

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  • Assist in recruiting and interviewing candidates for tax office associate positions.

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  • Serve as a point of contact for onsite escalated client service concerns.

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  • Ensure clients are scheduled properly and conflicts are resolved.

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  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines.

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Requirements:

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  • Prior experience working in a customer service or supervisory role.

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  • Experience in supervising or managing people.

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  • Successful completion of a tax knowledge assessment or income tax course.

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  • Annual completion of continuing education and ability to meet all other IRS requirements.

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  • Computer proficiency with MS Office.

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  • Demonstrated ability to work independently with minimal supervision.

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  • Passionate, determined, and resilient with a customer-centric mindset.

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  • Able to work a flexible schedule and adapt to changing work assignments.

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  • High school diploma or equivalent.

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What We Offer:

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Our company values its employees and offers opportunities for growth and development.

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As a Team Leader, you will have the opportunity to make a real difference in the lives of our clients and associates.

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We offer a competitive salary and benefits package, as well as ongoing training and support.

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Join us and take the first step towards a rewarding career in customer service leadership.



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