Professional Medical Information Specialist
Há 6 dias
We are seeking a skilled and knowledgeable Medical Information Associate I to join our team. The ideal candidate will have strong analytical skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment.
The Medical Information Associate I will provide accurate and timely medical information to clients, analyzing inquiries and documenting interactions according to organizational, client, and regulatory guidelines.
Key Responsibilities:- Respond to technical and medical information inquiries via phone, email, internet, or mail regarding pharmaceutical or device products.
- Analyze caller questions to formulate accurate and concise responses using client-approved resources and records interactions in appropriate databases.
- Identify, record, and triage adverse events and product complaints according to organizational, client, and regulatory guidelines.
- Maintain knowledge of project and corporate policies and procedures, including client products, SOPs, protocols, GCPs, and all applicable regulatory requirements.
- Native Portuguese speaker.
- Strong English skills in reading, writing, comprehension, and speaking.
- Solid computer and keyboarding skills.
- Good interpersonal skills.
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