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2 meses atrás
About the Role
We are seeking a highly motivated and detail-oriented People Solutions Coordinator to join our Braze team. As a key member of our People Operations function, you will play a pivotal role in supporting the overall employee experience and optimizing processes to align with business needs.
Key Responsibilities
- Maintain a thorough understanding of our policies, procedures, and local laws to ensure compliance
- Coordinate employee criminal background checks and work authorization checks
- Assist local People team members with employee immigration cases
- Reviews all new hire data and ensures the integrity of all data entered. Support the onboarding process of new hires, including regional day-one new hire onboarding sessions
- Respond to employee inquiries through our ticketing system in a timely manner to meet SLAs and/or direct them to the right teams and resources based on their needs
- Collaborate with team members to optimize and implement process improvements
- Assist the People team with various ad-hoc projects and day-to-day tasks
- Maintain procedure documentation on team processes
- Contribute as an ambassador for our culture; help manage projects that increase engagement, motivation, development, and retention
Requirements
- 1-2 years of prior experience in an HR role
- Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work
- Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously
- Strong service orientation to internal and/or external customers
- Receptive to feedback
- Professional maturity and discretion when dealing with sensitive data
- Robust multitasking skills
- Strong verbal and written communication skills
- Ability to work cross-functionally with all different types of personalities
- Flexibility and creativity to improve current processes as the business scales
- Self-sufficient with the ability to manage own workload and priorities
- Eager to learn and grow with our People team
- Prior experience working with an HRIS, such as Workday (a plus)
About Braze
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. We are a fast-paced and scaling company that values our employees and strives to create a positive and inclusive work environment.
What We Offer
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work