Brazil Operations Specialist

3 semanas atrás


São Paulo, São Paulo, Brasil Tbwa ChiatDay Inc Tempo inteiro

About the Role:

The Market Operations team at Tools for Humanity is seeking a highly skilled and experienced Growth & Operations Specialist to join our team in Brazil. As a key member of our team, you will play a crucial role in managing day-to-day operations, collaborating with Market Operations and Logistics teams, and working with Worldcoin partners and Operators in LATAM.

Key Responsibilities:

  • Sourcing for Operators: Identify and onboard new Operators in Brazil, ensuring they meet the necessary requirements and standards.
  • Ensuring Compliance: Verify that all onboarded Operators comply with company policies and procedures.
  • Operators Management: Manage and support Operators in Brazil, providing guidance and resources as needed.
  • Location and Event Review: Review and approve locations and events where Worldcoin may participate, ensuring they align with company goals and objectives.
  • Space Sourcing: Oversee the process of sourcing spaces for brand activations, ensuring they meet company standards.
  • Training and Development: Distribute training materials, monitor results, and conduct face-to-face training sessions to ensure Operators are equipped to succeed.
  • Knowledge Gaps: Identify knowledge gaps and develop strategies to address them, ensuring Operators have the necessary skills and knowledge to perform their roles effectively.
  • Operational Efficiency: Work with Operators and external partners to improve operational efficiency, reducing costs and increasing productivity.
  • Location Management: Lead internal processes to manage locations with Operators, ensuring smooth operations and minimal disruptions.
  • Communication: Communicate with Operators in a professional and timely manner, providing regular updates and support.
  • Documentation: Prepare and share relevant documentation with Operators, ensuring they have the necessary information to perform their roles effectively.

About You:

  • Experience: 5+ years of relevant experience in operations and business development, with a strong track record of success in Brazil.
  • Cross-Cultural Competency: Strong cross-cultural competency, with the ability to communicate and do business across different cultures and countries.
  • Interpersonal Skills: Excellent interpersonal skills, with the ability to manage and nurture high-performing relationships with local Worldcoin Operators in Brazil.
  • Innovation: Innovative and analytical, with a passion for coming up with solutions to unconventional problems and taking action.
  • Travel: Based in Brazil, with the ability to travel extensively (50-75% of the time) to drive growth in the region.


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