Strategic Transaction Security Specialist
1 semana atrás
We are seeking a seasoned professional to spearhead initiatives focused on transaction security and risk mitigation.
The ideal candidate has experience in fraud prevention and chargeback management, ensuring seamless collaboration between product, technology, operations, risk, and customer service teams.
About the RoleResponsibilities:
- Lead strategic projects related to fraud prevention, risk analysis, and dispute processes;
- Ensure alignment between technical, operational, and business teams to execute projects with a focus on quality and deadlines;
- Act as a bridge between areas such as risk, engineering, customer service, and compliance, translating business needs into actionable plans;
- Map risks and opportunities, proposing continuous improvements in workflows, systems, and processes;
- Manage dispute process benchmarks across different countries where we operate;
- Stay up to date on trends, tools, and regulations in the financial, banking, and digital payments sectors.
- Previous experience with projects focused on fraud prevention or chargeback processes;
- Knowledge of payment methods (cards, digital wallets);
- Project management skills (timelines, scope, risks, and deliverables);
- Familiarity with anti-fraud solutions;
- Language: Advanced English.
Nice to Have:
- Experience with data;
- Language: Spanish.
Benefits:
- Annual bonuses based on company performance;
- Meal/Food Allowance: Credit provided on a flexible benefits card;
- Financial support for undergraduate, graduate, and MBA programs;
- Budget dedicated to workshops, courses, and certifications;
- Language Classes: Spanish, English, Portuguese lessons;
- Comprehensive medical and dental plans fully covered for the employee;
- Childcare assistance, extended parental leave for caregivers;
- Life Insurance: Fully paid by Ebanx;
- Transportation: Parking assistance or transportation vouchers;
- A special day off on your birthday, semi-flexible working hours;
- Well-being program including access to Wellhub, e-Sports, and partnerships with SESC;
- Exclusive discounts at bakeries, restaurants, stores, courses, and more.
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