Strategic Merchant Development Specialist

1 dia atrás

São Paulo, São Paulo, Brasil beBeeGrowth Trabalho remoto Freelance Tempo inteiro R$45.000 - R$95.000
Account Manager Job Description

We are seeking an experienced Account Manager to join our team. In this role, you will be responsible for providing comprehensive support to our merchants, helping them grow their sales volume and succeed on our platform.

This is a great opportunity for someone who is passionate about e-commerce, technology, and data-driven culture. If you have strong communication skills, are able to work independently, and thrive in a fast-paced environment, we encourage you to apply.

  • Onboard new merchants in Brazil and Mexico, ensuring a seamless experience for all parties involved.
  • Grow sales in a portfolio of accounts while developing and maintaining positive relationships with merchants.
  • Leverage data to optimize merchant performance and guide merchant expansion, identifying opportunities for growth and improvement.
  • Drive business reviews with merchants to recommend growth strategies and opportunities based on trend and sales analyses.
  • Effectively handle and resolve merchant concerns and support issues while maintaining customer empathy.
  • Develop relationship with local partners in order to stimulate leads generation.
  • Identify merchant pain points and establish processes to reproduce, report, and improve the merchant experience throughout internal organizations.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Ability to adapt to changing priorities and deadlines.
  • Experience in e-commerce or a related field.

Benefits:

  • Opportunity to work with a leading e-commerce platform.
  • Chance to develop your skills and career in a dynamic and growing industry.
  • Competitive salary and benefits package.
  • Collaborative and inclusive work environment.

Why Choose Us?

We offer equal employment opportunities for all applicants and employees, regardless of their background or characteristics. We value diversity and are committed to creating an inclusive work environment. If you're passionate about e-commerce, technology, and data-driven culture, we encourage you to apply even if you don't meet 100% of the requirements.

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