Customer Solutions Engineer

Há 1 mês


São Paulo, São Paulo, Brasil Google Inc. Tempo inteiro
About the Role

We are seeking a highly skilled Customer Solutions Engineer to join our Professional Services team at Google Inc. As a key member of our team, you will be responsible for delivering innovative solutions to our top advertiser and publisher customers.

As a Customer Solutions Engineer, you will work closely with product managers, engineering teams, account managers, and sales people to develop prototypes for proofs of concept, extend core products to meet the needs of our Sales teams, advance our data infrastructure, and build data-management web applications.

Responsibilities
  • Manage technical relationships with a select client portfolio.
  • Work with Sales to identify business opportunities leveraging both performance, display, video, and shopping solutions supported by the team.
  • Collect requirements and provide guidance and best practices to apply ad products and technologies to achieve advertisers' partners' business goals.
  • Design and implement complex, cross-product customized solutions with the client.
  • Be responsible for complete implementations and escalations handled by other Google teams for named accounts.
Requirements
  • Bachelor's degree in Computer Science, other technical field, or equivalent practical experience.
  • 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
  • Experience in technical troubleshooting, and managing internal/external partners or customers.
Preferred Qualifications
  • Master's degree or MBA in Computer Science, or a related field.
  • Experience in customer-facing roles in sales, sales engineering, consulting, or a related function.
  • Experience in the online advertising industry.
  • Ability to adapt your message to the technical level of the audience and present technical materials to groups of any size and background.

Excellent project management and communication skills and attention to detail.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.



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